Information for the client

Privacy and protection of personal data

Analytical Therapy and Coaching applies the privacy policy regarding the protection of personal data in accordance with the AVG (General Data Protection Regulation). This policy concerns the Privacy Statement for the client (pdf).
When the client signs the treatment agreement, he or she automatically agrees to this. See also my Privacy Statement.

Code of Conduct

Safety and trust are important conditions in my practice. Regarding my therapeutic practice, I conform to professional code of conduct of my professional association, the Association of Integral Therapists (VIT).

Complaints procedure

In the unlikely event that you are not satisfied, I would love to hear from my client personally. And hopefully we can solve it together. Should that not work, it is important to know that an appeal can be made to a complaints officer who can assist the client. This arrangement falls under the complaint law of the Care Quality, Complaints and Disputes Act (Wkkgz). For this can be contacted my professional association:
In accordance with this law I am also affiliated with an arbitration body: the SCAG (member number 17238). This dispute body is authorized to give binding advice in order to reach a settlement between the parties.